Privacy Policy

Effective Date: September 18, 2025

Introduction

At Layer3 Intel ("Layer3", "we", "us", or "our"), we are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains how we collect, use, share, and protect information when you use our cyber threat intelligence services, including our residential proxy detection APIs and related security services (the "Services") through our website and platform (collectively, the "Platform").

This Privacy Policy, together with our Terms of Service, governs your use of our Platform. By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

"Personal Information" is information that can be used to identify or contact you. We collect Personal Information when you voluntarily provide it to us, such as when you:

  • Create an account or register for our Services
  • Subscribe to our threat intelligence feeds or API services
  • Contact us for customer support or inquiries
  • Participate in surveys, promotions, or feedback requests
  • Sign up for newsletters or marketing communications

The Personal Information we may collect includes:

  • Name, email address, and contact information
  • Company name and business information
  • Billing and payment information
  • Account credentials and authentication data
  • Communication preferences and history

Technical and Usage Information

We automatically collect certain technical and usage information when you access our Platform, including:

  • IP addresses and device identifiers
  • Browser type, operating system, and device information
  • API usage patterns, query frequency, and response times
  • Website navigation patterns and page views
  • Referring websites and search terms
  • Date and time of access and session duration

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

  • Provide and maintain our threat intelligence services
  • Process API requests and deliver threat detection results
  • Manage user accounts and authentication
  • Process billing and payment transactions
  • Provide customer support and technical assistance

Service Improvement

  • Analyze usage patterns to improve our Services
  • Monitor service performance and reliability

Communication

  • Send service-related notifications and updates
  • Provide security alerts and threat intelligence reports
  • Respond to inquiries and support requests
  • Send marketing communications (with your consent)

Legal and Security

  • Comply with legal obligations and regulatory requirements
  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service and other policies
  • Protect the rights and safety of our users and others

Information Sharing and Disclosure

We do not sell, rent, or trade your Personal Information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Platform and providing our Services, such as:

  • Payment processors and billing services
  • Customer support and communication platforms
  • Analytics and monitoring services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

  • Comply with legal obligations, court orders, or regulatory requirements
  • Protect and defend our rights and property
  • Prevent fraud, abuse, or security threats
  • Protect the safety of our users and the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.

Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to enhance your experience and gather information about usage patterns.

Types of Cookies We Use

  • Essential Cookies: Required for basic Platform functionality and security
  • Authentication Cookies: Used to maintain your login session
  • Analytics Cookies: Help us understand how users interact with our Platform
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit Platform functionality. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies or specific types
  • Receive notifications when cookies are set

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business and operational needs
  • Your preferences and consent

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information:

Access and Portability

You may request access to your Personal Information and obtain a copy in a portable format.

Correction

You may request correction of inaccurate or incomplete Personal Information.

Deletion

You may request deletion of your Personal Information, subject to certain legal and operational limitations.

Restriction and Objection

You may request restrictions on processing or object to certain uses of your Personal Information.

Consent Withdrawal

Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

International Data Transfers

Our Services may involve international data transfers. When we transfer your information outside your country of residence, we implement appropriate safeguards to ensure adequate protection, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by applicable data protection authorities
  • Other legally recognized transfer mechanisms

Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Third-Party Links and Services

Our Platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such external sites or services. We encourage you to review the privacy policies of any third-party sites or services you visit or use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our Platform
  • Sending email notification to registered users

Your continued use of our Services after any changes constitute acceptance of the updated Privacy Policy.

Do Not Track Disclosure

Our Platform currently does not respond to "Do Not Track" signals from web browsers. However, you can control tracking through your browser settings and cookie preferences as described in the Cookies section above.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Layer3 Intel

Privacy Team

Email: privacy@layer3intel.com

Support: support@layer3intel.com

We will respond to privacy-related inquiries within 30 days or as required by applicable law.

Supplemental Notice for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights include:

  • Right to know what Personal Information we collect and how it is used
  • Right to delete Personal Information (subject to certain exceptions)
  • Right to correct inaccurate Personal Information
  • Right to opt-out of the sale or sharing of Personal Information
  • Right to non-discrimination for exercising your privacy rights

Note: Layer3 Intel does not sell or share Personal Information as defined by the CCPA.

California residents may exercise these rights by contacting us at the information provided above. We will verify your identity before processing your request and respond within the timeframes required by California law.